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Hourbook vs Fresha
Both let your clients book online and keep your team’s diary in one place. The big difference is how you pay: Fresha takes a cut when it brings you a new client, while Hourbook is one flat monthly price with no commission, ever.
- Monthly subscription
- Fresha:Charged per bookable team member, with a separate plan for one-person businesses
- Hourbook:One flat price for your plan, whether you have 1 or 3 people on Basic
- New clients from their marketplace
- Fresha:20% one-off commission on the first booking, plus a minimum fee
- Hourbook:No marketplace and no commission, ever
- Clients who book through your own link
- Fresha:No commission
- Hourbook:No commission
- Card payments
- Fresha:Built in, with a fee on each payment
- Hourbook:Not yet: keep your own card reader (online payments are coming, with no commission)
- Text reminders
- Fresha:A free monthly allowance, then a charge per text
- Hourbook:Email reminders on Plus and above; text reminders are coming
- Setting it up
- Fresha:You set it up yourself
- Hourbook:We set it up for you, with your services, team and hours
- A website
- Fresha:A paid add-on that builds itself from your Fresha profile
- Hourbook:A website designed for your business, with booking built in (quoted separately)
Fresha’s details are from their own pricing page, checked on 16 October 2026. Prices change, so check the latest there.
Fresha may suit you better if
- You want new clients from a big booking marketplace and are happy to pay for each one
- You want card payments, gift cards and memberships in the same system today
Hourbook may suit you better if
- Most of your clients come from word of mouth, Instagram, Google or walking past
- You'd rather pay one predictable price than a fee per team member and per new client
- You want someone to set it up for you, and maybe build your website too
What Fresha’s commission costs you
Change the numbers to match your business.
Ones who found you on their marketplace
What a new client usually spends
Your bookable team, including you
A month, if you want it counted (optional)
New-client fees to Fresha in a year
£1,296
£10.80 per new client, £108 a month, including VAT.
Hourbook Basic plan in a year
£300£25 a month, no commission
That’s £996 a year you’d keep.
Fresha charges 20% on the first booking from each brand-new client who finds you through the Fresha marketplace, plus VAT, according to their pricing page on 16 October 2026. Fresha also charges a minimum fee per new client, which this leaves out, so the real figure can be higher.
This counts the new-client fee only, not card fees or extras. Those fees pay for clients Fresha finds for you, and Hourbook doesn’t list you on a marketplace.
Thinking of switching?
Tell us a little about your business. We’ll set Hourbook up with your services, team and hours, and help you bring your client list across from Fresha.
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