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Hourbook vs Treatwell

Both let your clients book online and keep your team’s diary in one place. The big difference is how you pay: Treatwell takes a cut when it brings you a new client, while Hourbook is one flat monthly price with no commission, ever.

Monthly subscription
Treatwell:A monthly fee on both plans (the amount isn't listed on their pricing page)
Hourbook:One flat price for your plan, shown on our pricing
New clients from their marketplace
Treatwell:35% plus VAT on the first booking (depending on location)
Hourbook:No marketplace and no commission, ever
Repeat clients and direct bookings
Treatwell:No commission
Hourbook:No commission
Clients paying online in advance
Treatwell:2.5% plus VAT on each prepayment
Hourbook:Not yet: online payments are coming, with no commission
Setting it up
Treatwell:You set it up yourself
Hourbook:We set it up for you, with your services, team and hours
A website
Treatwell:Not part of the plans on their pricing page
Hourbook:A website designed for your business, with booking built in (quoted separately)

Treatwell’s details are from their own pricing page, checked on 16 October 2026. Prices change, so check the latest there.

Treatwell may suit you better if

  • You want to be found by people browsing a big beauty marketplace
  • You're happy to give up a large share of a new client's first visit to get them

Hourbook may suit you better if

  • You already have regulars and want to stop paying a third of a first visit
  • You want clients booking through your own link, website and socials
  • You want someone to set it up for you, and maybe build your website too

What Treatwell’s commission costs you

Change the numbers to match your business.

Ones who found you on their marketplace

What a new client usually spends

Your bookable team, including you

A month, if you want it counted (optional)

New-client fees to Treatwell in a year

£2,268

£18.90 per new client, £189 a month, including VAT.

Hourbook Basic plan in a year

£300£25 a month, no commission

That’s £1,968 a year you’d keep.

Talk to us about switching

Treatwell charges 35% on the first booking from each new client who finds you through the Treatwell marketplace, plus VAT, according to their pricing page on 16 October 2026. Treatwell says its rate depends on your location, so check your own agreement.

This counts the new-client fee only, not card fees or extras. Those fees pay for clients Treatwell finds for you, and Hourbook doesn’t list you on a marketplace.

Thinking of switching?

Tell us a little about your business. We’ll set Hourbook up with your services, team and hours, and help you bring your client list across from Treatwell.

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